For Ops & Risk
Decisions this role usually owns
- • Who decides what
- • How much compliance to take on
- • Whether the team can take a shock
Common mistakes
- • Governance theater
- • Risk externalization
When conditions change
- • When conditions say hold, add checkpoints
- • Remove the extra controls once the readings have held for a month
Recommended tools
Decision Rights Toolkit
Assign one owner and one escalation point for each critical call.
Artifact: Decision rights matrix with an escalation ladder and a weekly review slot.
Ops Capacity Toolkit
Cut, re-order, or re-staff work so the reliability floors hold.
Artifact: Capacity plan with a reliability-floor checklist and an escalation dashboard.